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World Cup VIP Exclusive Gift Set FAQ
VIPs may submit their delivery address, Customization Name and Number on the football Jersey from March 25, 2026 at 12:00PM (UTC+8) to March 31, 2026 at 12:00PM (UTC+8). Notes: Only verified VIP users are eligible. Trial VIP accounts aren't eligible for the World Cup VIP Exclusive Gift Set. Submit your shipping information on time: Please provide an accurate delivery address before the deadline specified above.Published on 19 Dec 2025Updated on 6 Apr 2026312Trading Fee Rules FAQ
past 30 days is 150,000,000 USD (meeting VIP 2), and your asset size is 5,000,000 USD (meeting VIP 4), then you will enjoy a VIP 4 fee tier, and all tradings across all business lines are eligible for VIP 4 benefits.Published on 22 Mar 2024Updated on 7 Apr 20261,077What is sub-account?
Ensuring your asset is safe and you can enjoy a better VIP rate during the binding period.Published on 22 Aug 2023Updated on 4 Mar 20261,830Disabling cloud sync on your authenticator app
Note: To better protect the assets of VIP users, if you have not bound an authenticator, the OKX app will prompt you to bind an authenticator after opening the app or logging in. The reminder will appear on the Promotion page and on the homepage, but it will only pop up once per day (daily reset at 24:00).Published on 12 May 2023Updated on 2 Apr 20264,581How do I download my account statements?
Select Order history to view your order history Select Download to enter the Download order history page Select Download to enter the Download order history page Select your preferred date range, then select Export Note: VIP users can download statements from February 2021 onwards. Select Export after selecting your preferred date Once the statement is ready, you can select Download to download the statement Note: the statement might take some time to generate.Published on 6 Nov 2024Updated on 1 Apr 202678
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