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How do I change my verified name?
Tap the edit icon to edit your name Select Confirm to proceed to change your name Fill in your Full name in English and Full name in Korean, then select Save changes to complete your name change. Select save changes once you've filled in your new namePublished on 18 Mar 2026Updated on 6 Apr 20263How can I protect myself from scammers?
Always check the buyer's name and payment amount are correct before releasing the crypto. If you receive payment and the payer's name doesn't match the buyer's name on OKX, please raise a dispute. We don't recommend accepting payment from a credit/debit card that doesn't belong to the buyer.5. What should I do if I’m scammed in a C2C trade and the other party refuses to refund?Published on 21 Aug 2023Updated on 3 Mar 202612,075How to transfer crypto from Coinbase to OKX?
This article may be reproduced or distributed in its entirety, or excerpts of 100 words or less of this article may be used, provided such use is non-commercial. Any reproduction or distribution of the entire article must also prominently state: “This article is © 2025 OKX and is used with permission.” Permitted excerpts must cite to the name of the article and include attribution, for example “Article Name, [author name if applicable], © 2025 OKX.”Published on 19 June 2025Updated on 26 June 20256How do I stay safe from phishing SMS using the name OKX?
We’ve recently seen a rise in reports from users receiving fraudulent SMS messages with “OKX” as the sender name. These phishing messages are crafted to look official and may contain urgent alerts.Scammers use these tactics to create a sense of urgency and panic, pushing users to act quickly without verifying the information.What are the common scam tactics? Impersonation tactics: Fraudsters may use the official OKX name to appear legitimate.Published on 9 May 2025Updated on 4 Mar 2026321Why do I have to trade on OKX Liquid Marketplace?
Options/volatility strategies: collars, straddles, strangles, covered call, protective put, synthetic futures. Creation of synthetic currency pairs by going long one name and short another. For example, BTC/USDT vs AVAX/USDT booked atomically create a synthetic BTC/AVAX pair. Nitro Spreads: Easily make a spread trade with one-click via Nitro Spreads, as all orders are guaranteed to fill in matching quantities for each leg or none at all, thus having zero leg risk and minimized price slippage.Published on 13 Mar 2024Updated on 30 Oct 202516How do I enable allowlist? (app)
You can either enter the address or select the address in your address book. If there's no address available, you can select Add recipient on the Address book page. 5. Tap Add recipient > Select the recipient type > Choose the network > Paste the address > Next 6. Enter Address name > Save address If you see the prompt Invalid address when adding a new withdrawal address, possible reasons and solutions include: Tag not filled in: Some cryptocurrencies (e.g., XRP) require a tag.Published on 14 Aug 2023Updated on 31 Mar 20261,902How do I enable allowlist? (web)
If you'd like to disable the Allowlist, you can switch it off in your Address book and enter your Two-Factor Authentication (2FA) codes to confirm disable the allowlist. After it's disabled, you're able to withdraw to any new addresses.What's the 30-day verification for the withdrawal from the address book? When an address is verified for 30 days, withdrawals have to be made within 30 days to maintain its verified status.Published on 14 Aug 2023Updated on 12 Feb 2026417World Cup VIP Exclusive Gift Set FAQ
Please check this page for updates on your shipment status.Why don't I see a claim entry if I became a VIP after the snapshot? Eligibility is based on your VIP tier at the time of the designated snapshot. Only users who met the VIP requirements at that exact point will see the claim entry on their page.I missed the claim window. Can I still apply after it closes? No. The claim window is open for a limited time only.Published on 19 Dec 2025Updated on 6 Apr 2026313Why should I trade crypto options on the OKX Liquid Marketplace?
Traders who don't manage their capital efficiently properly and trade on margin can get liquidated.Why should I trade options on the OKX Liquid Marketplace? Our on-demand liquidity network, Liquid Marketplace, offers a powerful solution to these problems. It provides traders with access to deep liquidity, through an execution layer that automates trades and settlements instantly and off the order book.Published on 13 Mar 2024Updated on 2 Dec 20256Common scam tactics
Don't easily trust tempting messages. Private transactions carry significant risks. Don't readily believe messages on social platforms that encourage using digital assets for virtual recharge card transactions at high purchase prices or low selling prices. Stay alert to various enticing messages claiming "high returns." Be cautious when an individual requests upfront payment through unconventional methods, such as wire transfers, gift cards, or cryptocurrencies.Published on 28 Sept 2023Updated on 6 Feb 20262,631How does futures spread trading work on OKX Liquid Marketplace?
That’s why this strategy is called market neutral; the underlying asset’s price direction does not influence its profitability. In other words, futures spread traders can profit when the market trends go up or down, or remain flat over the terms of the traded contracts.Published on 13 Mar 2024Updated on 10 Sept 20256How do I find my deposit address and tag/memo/comment?
On the deposit page, select Address > Add address Go to address book page to add new addressHow do I edit the name of a deposit address? On the deposit page, select Address > Edit > Edit the deposit address name Select the edit from the address book page to editHow do I change my deposit address?Published on 22 Aug 2023Updated on 2 Apr 202668,391What should I do if I accidentally deposit crypto that OKX doesn't support?
Some crypto and networks that we don't support. Note: not all unsupported tokens are eligible for self-service withdrawal. More cryptos will be added to the untradable assets self-withdrawal feature. For more details, you can reach out to our OKX Assistant.3. Why is there no valuation after a token is delisted? Once a token is delisted, it can no longer be traded on the platform, so its valuation will not be displayed.Published on 26 Sept 2023Updated on 16 Mar 20261,921What's Options trading?
Exercise Methods Cash settled; ITM options are automatically exercised and settled at expiration Trading Hours 24x7 Trading Fees Please refer to fee rate table Contract Naming Named in order of “underlying asset – expiration date – exercise price – type” Position Limit Please refer to Option Position Limit Price Limit Please refer to Price Limit What's the difference between OKX's Options trading and Futures trading?Published on 19 Nov 2024Updated on 2 Apr 202611Official Rules for McLaren Race Rewind Fandom Digital Collectibles for Australia and Brazil
The arbitration shall be administered by the Center for Arbitration and Mediation of the Chamber of Commerce Brazil-Canada (“CAM-CCBC”) under its Rules, and the Rules’ provisions shall be an integral part of the present contract. The number of arbitrators shall be one, who shall be a retired judicial officer (judge), appointed in accordance with the Rules of the CAM-CCBC. The parties shall bear their own attorneys’ fees and costs of arbitration unless otherwise ordered by the arbitrator.Published on 19 July 2024Updated on 9 Feb 20261