In regions where downloading the OKX app for iOS is supported, you can use your iPhone, iPad, or Apple Watch to download the official App. If you are an Android user, please check: How to download OKX app on Android phones?

If you're asked to scan a QR code even when using your original device and Apple ID, it may be because your iOS version is outdated and doesn't support the passkey feature. To resolve this, please update your iPhone to the latest version of iOS. Once updated, you'll be able to complete the verification process smoothly.2. How do I log in with passkey if I've switched to a new iPhone?

Before you create a passkey, make sure you at least have: A mobile device with iOS 16.0.0+ or Android 14.0+, or A USB security key that supports the FIDO2 protocol Note: iOS: Requires iOS 16.0+ and the system Passwords app. Update iOS or reinstall the app if needed. (The standalone Passwords app requires iOS 18+.) Passkeys can sync across devices using the same Apple ID. Android: Passkeys depend on Google services, so your device must be able to access Google. 2.

Swipe down or tap and hold the preview of the app, select the Lock icon in the pop-up menu.On iOS We offer a wide variety of widgets on iOS.

For iOS: iOS doesn’t provide a direct cache-clearing option. Instead, delete and reinstall the app to refresh stored data.4. Reinstall the app If the previous steps don’t work: Remove the app from your device Restart your phone Download the latest version from the official app store Log in again Always make sure you back up your recovery phrase or login credentials before uninstalling the app.When should I contact support?

Due to differences in Apple account systems, the iOS OKX Wallet App may correspond to a different wallet from the other platforms.

Google Authenticator (iOS & Android): Open Google Authenticator and select the Profile icon in the upper right corner to check if you're logged into a Google account: Not logged in: cloud sync is automatically disabled, and no further action is required. Logged in: cloud sync is enabled by default. Log out of your Google account to disable it.Microsoft Authenticator Cloud sync is disabled by default.

XRP withdrawal - 20:00 Dec 15, 2017 (Beijing time) OKX iOS App (Version 1.5.5) does not support deposit & withdrawal of Ripple(XRP) at the moment. As the transaction of digital assets involve extensive risks, you are reminded to assess your risk tolerance before participating in these trades. As always, OKX will do all it takes to provide you with the best products and services. OKX December 15, 2017

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