All
FAQ
Announcements
Product documents
Where do I find limits, fees and processing time details for cash withdrawal?
The processing time as shown on the withdrawal method selection for the app The processing time as shown on the withdrawal method selection for the web For more details about cash deposits and withdrawals, check out: Cash deposit Cash withdrawalPublished on May 23, 2025Updated on Mar 4, 202634Where do I find limits, fees and processing time details for cash deposit?
The processing time as shown on the deposit method selection for the app The processing time as shown on the deposit method selection for the web For more details about cash deposits and withdrawals, check out: Cash deposit Cash withdrawalPublished on May 23, 2025Updated on Feb 12, 202628McLaren Race Rewind Singapore Winners
We're delighted to open up a special minting period for the audience that attend Singapore TOKEN2049 on September 18th and 19th, 2024. Those who attend the event and download the OKX Wallet are eligible to claim the Singapore GP digital collectible. This collectible is designed to showcase the McLaren x OKX Special livery. Winner Selection: All customers that participate are entered into a random selection generator.Published on Sep 18, 2024Updated on Sep 8, 202513Unseen City Shirts - The Roses and The Bees - NFT FAQ
Utility is a Web 3 term for special access to products, services, and platforms given to users who hold a certain NFT. Disclaimer No purchase or payment necessary. This is not investment advice. Your investment will be unprotected if something goes wrong. Past performance is not indicative of future returns. Capital gains tax may be due. NFTs are risky investments and you may lose all your capital.Published on Apr 19, 2024Updated on Sep 8, 202523How do I generate AI artwork on OKX marketplace?
This platform allows artists to display their work and lets art lovers find and buy special digital items. In this article, we will explore the creative options and freedom that OKX's NFT marketplace offers. Embrace Your Inner Creator: One of the most exciting aspects of the OKX NFT marketplace is its inclusive nature. Here, anyone can be a creator, whether you're a professional artist or just passionate about making art.Published on Nov 13, 2023Updated on Sep 12, 202523Unseen City Shirts - Blue Moon - NFT FAQ
Creating a wallet is a simple and free process. Here's a video of how you can create one.5. Why do I need to use a wallet? A wallet is a safe place to store your digital collectibles. Each wallet holds a unique address that only you can access. You can connect your OKX Web3 or compatible wallet.6. How long do I have to claim my Unseen City Shirts – Blue Moon NFT? Each collectible is open for 72 hours. Opens - 29.04 10AM BST Closes - 02.05 9:59AM BST7.Published on Apr 25, 2024Updated on Dec 4, 20252Trading Bot Marketplace FAQ
In conclusion, the Trading Bot Marketplace on our platform is a pivotal feature that caters to a diverse audience, simplifies the trading process, and can enhance the overall user experience. By providing an accessible entry point for beginners and advanced tools for seasoned traders, we continue to innovate in the dynamic world of cryptocurrency trading.Published on Jun 13, 2024Updated on Jan 2, 202651Learn & Earn Campaign that is only for Turkish users event rules
OKX may delay the distribution of event rewards due to system issues or other special circumstances. If you have not received the event rewards within 48 hours after completing the account verification, please contact customer service, and we will actively follow up on the situation.Published on Oct 24, 2023Updated on Feb 9, 202637How do I secure my exchange account?
The password should be 8–32 characters long, and include a number, a lowercase letter, an uppercase letter and a special character. Once done, select Sign up to proceed. In the example above, we use an email address to create a new account. After you select Sign up, you'll receive a verification email from us to the address you provided. Check your email for the six-digit verification code, enter it in the required field, and select Continue to complete the registration process.2.Published on Jun 12, 2024Updated on Mar 23, 20261,318Will the token balance change without any on-chain activity?
Yes, as the tokens you hold belong to a special type of token on the chain, and their balance will change dynamically. Currently, there are several reasons for the changes, as below: Algorithmic stablecoins, liquidity adjustments, and balance fluctuations. For dividend-paying tokens, the token balance is adjusted according to the dividend ratio at fixed intervals. There may be other irregularities.Published on Sep 22, 2023Updated on Sep 12, 20251,390OKX Learn to Earn: BTC halving 2024 event rules
OKX may delay the distribution of event rewards due to system issues or other special circumstances. If you have not received the event rewards within 48 hours after completing the account verification, please contact customer service, and we will actively follow up on the situation.Published on Mar 26, 2024Updated on Aug 28, 20256,676OKX Learn to Earn with OKX and TON (The Open Network) phase two event rules
OKX may delay the distribution of event rewards due to system issues or other special circumstances. If you have not received the event rewards within 48 hours after completing the account verification, please contact customer service, and we will actively follow up on the situation.Published on Dec 26, 2023Updated on Apr 3, 20264,135How do I determine my company type and understand which documents I need to prepare?
If necessary, you may also consider seeking advice from external legal counsel or consultants who specialize in corporate matters. Learn more about the types of institutions that are supported by us here.Published on Oct 13, 2023Updated on Feb 12, 2026136How do I know what my institution type is?
If necessary, you may also consider seeking advice from external legal counsel or consultants who specialize in corporate matters. Learn more about the types of institutions that are supported by us here.Published on Oct 13, 2023Updated on Feb 9, 20261How do I use Merchant Coupon Code?
A Merchant Coupon Code is a special reward that lets you enjoy discounts or free items from selected partner merchants. Each code is unique and may be redeemed online or in-store, depending on the merchant’s terms. You can find your available codes in the My Rewards > Coupons section of your app. Please note, these coupons are valid for a limited time only.How do I use my Merchant Coupon?Published on May 19, 2025Updated on Mar 24, 202619