If the issue continues, keep the screenshot and provide the device model, operating-system version, app version, time of the attempt, and the exact step that failed. These details are needed to identify whether the problem is caused by the device, network, app version, or verification flow.

Maximum Deposit: The maximum number of deposits you can make for a defined period.What is the deposit processing time? Processing time is the estimated time it takes for your deposit to complete and for the funds to appear in your OKX account. While we offer many cash deposit methods that are instant, some bank transfers can take up to 5 business days depending on the transfer type and your bank. When selecting a deposit method, you'll always see the processing time.

Maximum withdrawals: The maximum number of withdrawals you can make for a defined period.What is the withdrawal processing time? Processing time is the estimated time it takes for your withdrawal to complete and for the funds to appear in your bank account. While we offer many cash withdrawal methods that are instant, some can take up to 5 business days depending on the type. When selecting a withdrawal method, you'll always see the processing time.

If your authenticator app doesn't support time syncing, you can automate it in your device's general settings: Android: Settings > General Management > Date and time > Automatic date and time iOS: Settings > General > Date & Time > Set Automatically Sync your mobile phone and desktop times. Clear OKX mobile app cache or desktop browser cache and cookies. Try entering codes on different platforms: OKX website in desktop browser, OKX website in mobile browser, OKX desktop app, or OKX mobile app.

Timely enrolment: You must enroll in this Program before the expiry of your activity period, which shall begin at the time of your account registration. Eligible jurisdictions: You must be a resident of a country or region where this Program is available at the time of enrolment. OKX reserves the right to amend the list of eligible jurisdictions at any time without prior notice.2. How do I enroll in this New User Full Rebate Program?

The first trigger will ban you from P2P trading for 15 minutes. 2nd time After the 15-minute ban is lifted, the second trigger of the day will ban you from P2P trading for 30-minute. 3rd time After the 30-minute ban is lifted, the third trigger of the day will ban you from P2P trading for 1 hour. 4th time After the 1-hour ban is lifted, the fourth trigger of the day will ban you from P2P trading for 4 hours. 5th time More than 4 triggers a day will ban you from P2P trading for the whole day.

An estimated end time may not be available for complex risk, compliance, or judicial reviews. If no estimated time is shown, complete the requested actions first.

With custom interval, users can: Set personalized time intervals: customize chart intervals beyond predefined options (for example, 2-minute, 7-minute, 45-minute). Improve technical analysis: analyze price movements with more precision by using time intervals that match specific trading strategies. Enhance decision-making: gain better insights into short-term or long-term market trends that might not be visible in standard intervals.

More options will be coming soon.What are the USD deposit and withdrawal fees, limits, and processing times?Fees and processing times Payment method Currency Channel Deposit Fees Withdrawal Fees Processing Time Local bank Transfer USD Domestic wire transfer N/A $30 Up to 3 business days, depending on your sending/receiving bank Bank transfer (ACH) N/A N/A Deposits are instant.

When selecting your desired slot(s), you may choose any available time from the current week up to the following week. How the bidding page looks like and where you can pick your time slot When placing your bid, you have two options: Uniform bid — apply the same bid amount across all your selected time slots Select the Same bid for all option Custom bid — set a different bid amount for each individual time slot.

The accounts will be generated accordingly Note: you can create up to 99 accounts at one time. Input the total amount of account that you want to create Select Done to complete your account creation Note: select Download address if you would like to retrieve the full list of your wallet addresses.How do I send crypto to multiple accounts at one time?

The accounts will be generated accordingly Note: you can create up to 99 accounts at one time. Input the total amount of account that you want to create Select Done to complete your account creation Note: select Download address if you would like to retrieve the full list of your wallet addresses.How do I send crypto to multiple accounts at one time?

What time zone is used for quick date options (e.g., Last 7 days)?

During times of high interest in cryptocurrency, wait times may increase. We thank you for your patience during these times. You'll receive confirmation that you’ve been verified by SMS or email. If you haven’t heard from us after 24 hours, check out Support Center or contact AI chatbot for assistance.

The system automatically releases the restriction at the unlock time shown on the Order details page. If the assets remain locked after the specified time, refresh the page to check for updates.