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OKX x McLaren NFT Sweepstakes Terms & Conditions
After the Canadian Grand Prix, any user holding a Canadian Grand Prix NFT will be automatically airdropped a classic edition of the previous Grand Prix’s in the F1 season (which are: Bahrain, Saudi Arabia, Australia, Japan, China, Miami, Imola, Monaco). Selection of Winners: For Entry Periods 1-16 (2024 McLaren race schedule) and Entry Period 17 (year-end NFT), everybody that mints an NFT will be entered into a chance to be entered into a prize-winning opportunity.Published on Apr 25, 2024Updated on Aug 26, 2026608Official Rules for McLaren Race Rewind Fandom Digital Collectibles for Australia and Brazil
The following details apply to Races 1 (United Kingdom Grand Prix) through 13 (Abu Dhabi Grand Prix), as further described below: The minting window for every single race in the 2024 calendar, starting from the United Kingdom Grand Prix, will open at 10am GMT on the Friday of a race weekend, and will close at 10am GMT the Monday post race day. During the minting window, the Race Rewind Fandom NFTs will appear in users’ wallets/ dashboards.Published on Jul 19, 2024Updated on Aug 11, 20261How do I check on updates to my support ticket?
Always return to your ticket to view the complete response and reply.For guest users If you submit a ticket without logging in, you’ll be treated as a guest user. Once your guest ticket is created, you'll receive an email notification. To view your ticket and reply to customer service, please click the unique link provided in the email notification.Published on Oct 17, 2025Updated on Aug 25, 202689How do I join a video call with customer support?
To ensure the verification call runs smoothly, you may use the translation feature on the web Web: translate English to your spoken languageOn the appI can login to my OKX account After logging in, you can find your ticket from My Tickets page Go to Menu Select Get Help under More Select the Check your tickets self-service tool card on the support page to access the My tickets page Locate your ticket under Active tickets, then select Join queue to enter the room.Published on Aug 26, 2025Updated on Aug 25, 202663Why is my account restricted and what should I do?
If you've submitted all the required information but haven't heard back, check your Ticket Center or email inbox for status updates. Once our team has assessed your submission, we will update your case via the ticket centre. Review timelines vary depending on the verification required. Note: if you submitted information more than 48 hours ago and have no update, contact OKX Support and provide your ticket number for a status check.How long does a review take?Published on Feb 27, 2026Updated on Aug 25, 20263,304What's demo trading and how do I use it?
If the balance or the chart still doesn't load after that, submit a support ticket with screenshots or a screen recording of what you see, so we can investigate.Why is demo trading not working? If you encounter any issues with demo trading, please submit a support ticket with a screen recording or screenshots so we can investigate further.Published on Oct 1, 2025Updated on Sep 3, 202610How do I handle account restrictions on OKX?
If you have already submitted a Customer Support ticket, open the OKX app, go to Menu > Get Help > Check your tickets to check the ticket status. You should also monitor your registered email address and App notifications for updates. An estimated end time may not be available for complex risk, compliance, or judicial reviews. If no estimated time is shown, complete the requested actions first.Published on Mar 17, 2023Updated on Sep 15, 20261,001How to contact a third-party payment channel?
You may reach out to the third-party payment channels via contact details below: Fiat partner How to contact Simplex https://www.simplex.com/support/ Banxa https://support.banxa.com/en/support/tickets/new MoonPay https://www.moonpay.com/contact-us Mercuryo mailto: support@mercuryo.io Coinify https://help.coinify.com/hc/en-us/requests/new UTORG https://utorg.pro/contacts/ Advcash https://support.advcash.com/hc/en-us/requests/new Fiahub https://www.fiahub.com/livechat/ Itez https://itez.com/contactsPublished on Aug 2, 2023Updated on Aug 26, 2026136What should I do if I forget to fill in tag/memo?
Note: please follow the bot's instructions and complete all required fields in the ticket form (including email, TXID, token type, amount, and network) to help us review your request efficiently.Published on Oct 15, 2024Updated on Aug 26, 2026133OKX x McLaren: Digital Collectibles FAQs
You must have a full collection of 24 collectibles (one per race of any rarity) to be in with a chance of winning the end of season grand prize.Why is the digital collectible drop limited? OKX and McLaren reserve the right to pause or close the minting window early in exceptional circumstances, such as when gas fees exceed a cost threshold.What is X Layer?Published on Jun 5, 2024Updated on Aug 26, 20267Outcomes FAQ
Each season may include a season grand prize and Gameweek rewards. The season grand prize is usually distributed after the season ends, based on users' total xp ranking for that season. Gameweek rewards are usually settled independently based on the ranking rules for the corresponding period.Rewards will be distributed to your OKX account according to the applicable campaign terms.Published on May 20, 2026Updated on Sep 15, 20265,507Trade Like A Pro hype rules
Users who are eligible will successfully be given a "Ticket" to the reward which will be released during "Launch" which shall commence from 14 August 2023 10:30 EST. Limited to first 1,000 new users. Each user shall be eligible to participate once in the Campaign, and users are not allowed to enter multiple accounts to participate in this Campaign. OKX or the Campaign organiser shall have the full discretion to disqualify any user from the Campaign.Published on Sep 25, 2023Updated on Aug 5, 202614Event Contracts Between settlement FAQ
., missing index price data or a risk-control rule is hit) or manually (anomaly detected by the platform or reported via a user support ticket). Once triggered, a multi-round independent review is conducted. An authorised operator inputs the applicable settlement price, the corresponding reference timestamp, and the reason for manual settlement to confirm the final settlement price.What happens to my orders and positions during a dispute?Published on Apr 16, 2026Updated on Aug 26, 2026Event Contracts Hit settlement FAQ
., missing index price or a risk-control rule is triggered) or manually (anomaly detected by the platform or user complaint via ticket). Once triggered, a multi-round independent review is conducted. An authorised operator inputs the applicable settlement price, the corresponding reference timestamp, and the reason for manual settlement to confirm the final settlement price.What happens to my orders and positions during a dispute?Published on Apr 16, 2026Updated on Aug 26, 2026What's Jumpstart and how do I earn from it?
It's your ticket to be among the first to deposit in the next possible big thing in crypto. Jumpstart currently has two types of events for users: Mining and On Sale.What's the difference between Mining and On Sale? Mining: you need to stake your BTC or ETH or other required coins for a period, then you can get the rewards after the campaign ends. Through mining, you can stake tokens to receive Jumpstart tokens at no cost, with the staked tokens remaining locked.Published on Jul 17, 2024Updated on Aug 26, 202639