The contract constructor can modify the token contract's balance, and these balances may also change dynamically. OKX Wallet has currently improved the real-time update of these token balances and provides notifications for such changes.What can I do if there's an unexpected change in my balance? If you notice an unexpected increase or decrease in your balance, you can contact the project team to rectify the specific reasons.

Using limit orders as your preferred order type can help reduce trading costs.

Learn more here How do I raise a dispute when using P2P trading? You may be required to update the app and complete the self-service appeal by following the instructions provided in the email. Important Reminder: If you have already created a wallet, please ensure that you securely back up your wallet’s seed phrase and private key before updating the app. Failure to do so may result in permanent loss of access to your OKX Wallet, as they can't be recovered without this information.

This article explains which documents OKX accepts as proof of address, so you can complete your identity verification without delays. You only need to submit one of the supported documents below. It must show your legal name and current residential address, and it must be complete, clear, official, and unaltered.Accepted documents Bank or neobank statement or letter — Issued within the last 3 months. Tax form, tax statement, or tax return — Issued within the last 3 months.

This article explains which documents OKX accepts as proof of address, so you can complete your identity verification without delays. You only need to submit one of the supported documents below.

Why can't I take screenshots on the desktop app? If you're unable to take screenshots in the desktop app, you may right-click on an empty area of the desktop app and enable screen sharing protection.Other issues If you experience issues while using the OKX website or app, please try the following troubleshooting steps first:Use an incognito browser Try accessing OKX using Incognito mode in your browser.Clear cache or dataFor Android Go to Settings > Apps > OKX app > Storage.

What is the “Please Pay on My Behalf” scam and how can I avoid it? Scammers may use Alipay to send you a “Please pay on my behalf” request and provide a screenshot as proof. If you don’t notice the trick, you could be scammed. If you encounter this behavior, please don't proceed with the payment and kindly submit an appeal immediately.8. Can the platform help recover funds lost to scams?

How can I check whether I registered an individual or corporate account? Sign in to your account and open the Verification page. The information requested on the page can help you identify the account type: For a corporate or institutional account, you’ll generally be asked to provide the company’s legal name, country of incorporation, and information about its key persons.

SKDJ is suitable for a wide range of traders, but it’s particularly helpful for: Short-term traders looking for clear momentum signals without false alerts. Swing traders aim to identify medium-term trend reversals or continuations. Technical analysts who prefer clean, easy-to-interpret visual cues for decision-making.How can I use the SKDJ indicator?

How can I use the Analysis tool? On the app 1. Select Assets and tap on the tiny arrow beside 1Y PnL 2. Select Assets, Spot PnL, Futures PnL, or Earn to view further details on your PnL performance. Assets: view your Performance, Daily PnL, PnL by products, Asset allocation, Top 10 gainers, and Top 10 losers. You can filter by account type, main/sub-account, date range, and currency. Pay balance is excluded from Asset analysis. Spot PnL: view Performance stats and PnL breakdown.

While Trading bonus cannot be withdrawn, any profits earned through its use can be withdrawn.What are the application conditions? You must've completed identity verification and obtained trading bonus. You must be from a region where local laws and regulations allow derivative trading.How do I check my trading bonus vouchers? You can view the trading bonus vouchers you've received in My Rewards. Note: you'll need to be logged in to access this page.How do I activate a trading bonus voucher?

Do I need to hold USDT or USDC to subscribe to a Dual Investment product in the ETH/BTC trading pair? No, you don't have to.2. Can I redeem a Dual Investment order before the expiration date? Yes. Early redemption is available for all pairs and products, except for BTC/ETH pair.3. When can I redeem my Dual Investment order? All your Dual Investment products can be redeemed as early as the moment interest started to accrue, and as late as one hour before the product’s expiration time.

This guide explores different methods, including mining, staking, liquidity mining, and lending, to help users earn passive income with cryptocurrencies.How can I do staking?

If financial risks still exist after these steps, consider replacing the device and contacting our support immediately at safety@okx.com.What are the things that I can do daily to secure my security? If suspicious activity persists, switch to a trusted device and perform the following checks:Audit the security of your account Reset your login password: create a strong, unique password used exclusively for OKX, learn how you can change it here.

Share information about: Funding sources Capital allocation Investor backing Transparency improves credibility.Should I provide updates during the process? Yes. Regular updates on milestones, partnerships, or key developments — including your MiCA Whitepaper for regulatory compliance — show accountability and professionalism.What should I avoid when applying for listing?Can I request a direct contact person at OKX? No. The listing process follows strict internal procedures.