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What can I do if I trigger P2P risk control?
What can I do to avoid triggering risk control? OKX has strict and comprehensive risk control standards. Therefore, all users must abide by the platform's relevant rules on fiat transactions to avoid triggering risk control. When trading on OKX, please avoid high-risk transactions, such as buying crypto on behalf of others, withdrawals for gambling purposes, off-site transactions, or assisting suspicious individuals online to launder money and score points.Published on Sep 13, 2023Updated on Sep 15, 20261,873What should I do if the T+N (T+3/T+7/T+15) security protection is triggered and I can't trade?
Depending on the risk level, the restriction may remain in effect for 3, 7, 15 days.What should I do if I trigger T+N protection? If your order triggers T+N protection, we recommend that you wait patiently. The restriction will be automatically lifted after N days.Published on Mar 17, 2023Updated on Sep 15, 20263,414How do I place a TP/SL with Limit Order?
Trade > select TP/SL > OCO > enter amount for TP trigger price and SL trigger price > Sell Fill in your TP/SL trigger prices to proceed with your tradingPublished on May 31, 2024Updated on Aug 5, 2026303How do I modify TP/SL?
Your order is only triggered when the price type you selected reaches your trigger price. If you set your trigger on the mark price and then watch the last price on the chart, the two can differ, and your order can trigger at a moment that looks early or late on the chart.Published on Jun 13, 2024Updated on Sep 9, 202636What are the rules for P2P order cancellation?
The first trigger will ban you from P2P trading for 15 minutes. 2nd time After the 15-minute ban is lifted, the second trigger of the day will ban you from P2P trading for 30-minute. 3rd time After the 30-minute ban is lifted, the third trigger of the day will ban you from P2P trading for 1 hour. 4th time After the 1-hour ban is lifted, the fourth trigger of the day will ban you from P2P trading for 4 hours. 5th time More than 4 triggers a day will ban you from P2P trading for the whole day.Published on Aug 16, 2023Updated on Sep 15, 20261,891How do I trade with different order types?
Protect gains by enabling a trade to remain open when the price is moving in the trader's favour.Trigger A Trigger order executes a limit or market order once your target price is reached, automating your trades at predefined prices.How do I place a Trigger order? How you can place a Trigger order Select Trigger Order Set your target price at last price/ mark price/ or index price Set the type of order (limit or market) Confirm the orderWhy should I use Trigger order?Published on Jun 18, 2024Updated on Sep 9, 2026391Event Contracts Hit settlement FAQ
If an unscheduled trading halt, early close, stale price, insufficient data, or other underlying market disruption occurs, the event enters dispute review and OKX determines the final settlement price under the manual settlement procedure.How is a dispute triggered and processed? A dispute can be triggered automatically (e.g., missing index price or a risk-control rule is triggered) or manually (anomaly detected by the platform or user complaint via ticket).Published on Apr 16, 2026Updated on Aug 26, 2026Large Withdrawal Protection FAQ
When your 24-hour cumulative withdrawals exceed your threshold, the next withdrawal will trigger facial verification before it can proceed.What happens when I exceed my threshold? Once your 24-hour cumulative outflows reach your set threshold, the next withdrawal will trigger a facial verification request. After passing verification, the withdrawal proceeds as normal.Published on Jul 7, 2026Updated on Aug 5, 20267Split Position - Introduction & FAQ
Per-position TP/SL: Set take-profit and stop-loss on a single sub-position, with the trigger set by PnL%, PnL amount, or price change %. When triggered, only that sub-position is closed - others are unaffected. Per-position closing: Market close an entire sub-position with one tap Cross and isolated margin: Both margin modes are supported, in both hedge and one-way position modes.Published on Aug 3, 2026Updated on Aug 6, 202623Event Contracts Between settlement FAQ
If an unscheduled trading halt, early close, stale price, insufficient data, or other underlying market disruption occurs, the event enters dispute review and OKX determines the final settlement price under the manual settlement procedure.How is a dispute triggered and processed? A dispute can be triggered automatically (e.g., missing index price data or a risk-control rule is hit) or manually (anomaly detected by the platform or reported via a user support ticket).Published on Apr 16, 2026Updated on Aug 26, 2026What's a limit order?
If the exact price matters to you more than speed, use a limit order: a limit order isn't filled at a worse price than the one you set, though it may not be filled at all.Why is my trigger order filled at a different price from my trigger price? Applies to take-profit, stop-loss and other trigger orders. A trigger order isn't in the market until your trigger price is reached. At that moment your order is sent to the market and filled at the prices available then.Published on Aug 22, 2023Updated on Sep 9, 2026180Forced liquidation FAQ
There are four common reasons: your stop loss is triggered by the trigger price type you set (last price / mark price / index price) while liquidation is triggered by the maintenance margin ratio; you only set a stop loss for part of the position; the order generated after the stop loss was triggered did not get filled during volatile market conditions; and the liquidation process cancels orders in the opening direction first.2.Published on Sep 3, 2026Updated on Sep 3, 20263How do I dollar-cost average at OKX with DCA trading bots?
For traders with additional technical analysis knowledge, they may opt to base their trigger entries on technical indicators such as the Relative Strength Index (RSI).Published on Oct 6, 2023Updated on Aug 5, 202626How to add personalized messages for custom price alerts?
With the ability to add personalized messages to these alerts, you can include tailored notes, reminders, or even specific trading strategies to guide your actions when the alert is triggered. This feature not only enhances your trading efficiency but also keeps your alerts aligned with your unique goals and plans, ensuring you remain organized and prepared for every market opportunity.Published on Feb 6, 2025Updated on Aug 5, 20265How do I close lead trades with a limit order and custom amount?
Supported order types for futures trading include: Support type Order type Supported Limit, Market, Advanced limit (Post only, FOK, IOC), Take Profit (TP) / Stop Loss (SL), Trailing stop, Trigger Not supported Iceberg, TWAP Note: if you place any bot trades (such as futures grid, futures DCA, or arbitrage bots) they won't act as lead trades.Published on Dec 5, 2023Updated on Aug 26, 20262,264