FAQ
Account management and security
- How do I update my authenticator app?Published on Aug 1, 2024Updated on Aug 5, 2026313
- How do I secure my exchange account?Published on Jun 12, 2024Updated on Aug 26, 20261,420
- How do I register an account on OKX?Published on May 23, 2024Updated on Aug 28, 202651
- What should I do if my phone number/email address/authenticator app is unavailable?Published on Sep 15, 2023Updated on Aug 25, 20266,640
- How do I change my authenticator app?Published on Sep 11, 2023Updated on Aug 26, 20264,608
- How do I change my phone number?Published on Sep 7, 2023Updated on Aug 25, 202615,360
- How do I update my email?Published on Sep 6, 2023Updated on Aug 5, 20263
- How do I authorize a new device when I log in?Published on Aug 31, 2023Updated on Sep 4, 202614,265
- How do I link an authenticator app?Published on Aug 29, 2023Updated on Aug 25, 202617,243
- What is sub-account?Published on Aug 22, 2023Updated on Aug 20, 20261,913
- How do I close my account? (web)Published on Aug 22, 2023Updated on Aug 10, 2026480
- How do I close my account? (app)Published on Aug 22, 2023Updated on Aug 25, 2026917
- How do I freeze my account? (web)Published on Aug 22, 2023Updated on Aug 25, 2026416
- How do I freeze my account? (App)Published on Aug 22, 2023Updated on Aug 25, 2026380
- My mobile phone isn't working, what should I do?Published on Aug 22, 2023Updated on Aug 26, 2026473
Showing 16-30 of 41 articles