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Travel Rule FAQ
By implementing the Travel Rule, we aim to enhance transparency and traceability in virtual asset transactions, similar to the obligations of traditional financial institutions.The impact of Travel Rule on users The implementation of Travel Rule measures at OKX will be gradual and primarily affect users in regulated regions.Published on Jul 20, 2023Updated on Aug 26, 2026870Trading Fee Rules FAQ
To see futures fee rates, open a futures trading pair and check Fees in the order placement panel, or select More > Fee rules from the futures trading page. The rates shown are the ones that currently apply to your own account. Select Fee rules to view more about your current fee tier and rules5. How can I check the trading fees in advance?Published on Mar 22, 2024Updated on Sep 9, 20261,101What are the trading volume rules for the campaign?
Any trades involving non-eligible tokens will: Not be counted toward your campaign trading volume Not contribute to rewards or ranking (if applicable)Where can I find more detailed rules? For complete details, including: Eligible tokens Campaign mechanics Reward structure Please refer to the specific official campaign rules page provided on our platform.Published on Mar 26, 2026Updated on Aug 26, 20261Trade Like A Pro hype rules
OKX or the Campaign organiser reserves the right to cancel the eligibility of any participant or who engages in dishonest or abusive activities, violates the terms and conditions of the activity, violates local regulatory rules for transactions, or engages in any other activity related to illegal, fraudulent, or harmful purposes.Published on Sep 25, 2023Updated on Aug 5, 202614OKX contract voucher and usage rules
The voucher may not have configured certain pairs, based on applicable reward rules and restrictions.Can I set a take profit or stop loss, or change the leverage or margin, after opening a contract voucher position? No. Once you open a contract-voucher position, take-profit/stop-loss isn't available, the leverage is locked, and you can't add or reduce margin. The position can only be closed at market price.How is my profit or loss settled on a contract voucher?Published on Aug 15, 2023Updated on Sep 15, 2026678OKX Learn to Earn: BTC halving 2024 event rules
Rewards will be distributed among the participants in accordance with the rules below. You can learn about Bitcoin halving with OKX, complete the quiz, and have the opportunity to earn free coins. Read the rules below to learn more.When does the event take place? 28 March 2024, 00:00 UTC - 30 April 2024, 23:59 UTCHow do I participate? Read the provided learning materials and answer all the questions in the quiz. Claim your reward after correctly answering all the questions in the quiz.Published on Mar 26, 2024Updated on Aug 26, 20266,677OKX Learn to Earn with OKX and TON (The Open Network) phase two event rules
Rewards will be distributed among the participants in accordance with the rules below. You can learn about the TON ecosystem and their partnership with OKX, complete the quiz, and have the opportunity to earn free coins. Read the rules below to learn more.When does the event take place? 29 December 2023, 00:00 UTC - 21 January 2024, 23:59 UTC.How do I participate? Read the provided learning materials and answer all the questions in the quiz.Published on Dec 26, 2023Updated on Aug 26, 20264,136How do I unlock my deposit when the Travel Rule additional verification is required?
If you're in regulated regions, your crypto transactions are subjected to the Travel Rule as per local laws, which may require additional information for it to be unlocked. You can find out more about the Travel Rule in the Travel Rule FAQ. You can unlock your deposit with the following guide:1. Start the deposit unlocking process Go to the Asset page, find your locked deposit, and select Submit Select submit to start additional verification2.Published on Apr 29, 2024Updated on Aug 26, 2026222Why am I asked to confirm my personal details again?
Verifying and updating your personal details is a standard part of our identity verification and compliance review procedures. These processes are essential for ensuring the security of your account and compliance with financial regulations. They help us confirm that your transactions are legitimate and align with your account activity.What details might I need to confirm?Published on Mar 19, 2025Updated on Aug 26, 2026198How can I get my project listed on OKX?
The listing process follows strict internal procedures. Requesting specific contacts may negatively impact your application.Should I use aggressive marketing or hype in my submission? No. Avoid exaggerated claims or promotional language. Provide factual, verifiable information instead.Does following this guide guarantee listing? No. This guide is for reference only. Listing decisions are based on internal review standards and overall project quality.Published on Apr 16, 2026Updated on Aug 26, 20265Event Contracts FAQ
Because gold trades on TradFi markets with fixed sessions and holiday schedules, there are a few XAU-specific rules around settlement price calculation, non-trading days, and market disruption handling that differ from crypto event contracts. For the full specification — including settlement price source, reference time, contract types, non-trading day calendar, and market disruption procedures — refer to XAU Contract Rules.Published on Apr 16, 2026Updated on Sep 3, 20262How do I submit my proof of address (POA)?
Providing a Proof of Address is a standard account security procedure. Thank you for your understanding and cooperation.What are the supported POA?Published on Sep 5, 2023Updated on Aug 28, 2026888OKX x McLaren NFT Sweepstakes Terms & Conditions
The JAMS arbitration will be governed by the JAMS Comprehensive Arbitration Rules & Procedures, as modified by this Agreement. Dispositive motions will be allowed, and the arbitrator must follow this Agreement, will have the same power to award damages and relief as a court (including reasonable attorney’s fees and costs), and will issue a binding written decision, which can be enforced by entry of judgment by any court of competent jurisdiction.Published on Apr 25, 2024Updated on Aug 26, 2026608Why is my deposit locked?
Deposit locked due to Travel Rule additional verification If you're in regulated regions, your crypto transactions are subjected to the Travel Rule as per local laws, which you may require supplementary information for it to be unlocked. You should obtain the legal name of the sender and ask whether they are sending from an exchange or private wallet address. Additional information such as, but not limited to, country of residence may also be required.Published on Apr 24, 2026Updated on Aug 11, 2026TradFi/Stock Perpetuals FAQ
The specific rules are as follows: Index calculation rules: The index calculation rules for Stock Perpetuals are consistent with standard index calculation rules, using multiple price providers as index components to deliver real-time price updates (some component prices may be smoothed using EMA). For detailed rules, refer to: Spot index prices Index bands protection mechanism: OKX will activate the index bands protection mechanism for Stock Perpetual indices.Published on Apr 1, 2026Updated on Aug 27, 202629