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How do I change my verified name?
Tap the edit icon to edit your name Select Confirm to proceed to change your name Fill in your Full name in English and Full name in Korean, then select Save changes to complete your name change. Select save changes once you've filled in your new namePublished on Mar 18, 2026Updated on Apr 6, 20263How do I stay safe from phishing SMS using the name OKX?
One of the latest methods involves phishing SMS messages that appear to come from OKX—a legitimate and trusted platform. These fake messages are not only misleading in content, but also dangerously convincing in appearance, often showing up in the same SMS thread as our real communications. Below, you'll find a breakdown of how these scams operate, why they’re so effective, and what steps you can take to protect yourself and your crypto.What’s happening?Published on May 9, 2025Updated on Mar 4, 2026321Why did my account verification fail?
Note: You can refer to How do I verify an individual account for specific requirements and check this link for more tips on verifying your selfie and ID. How to check the failed reason for identity verification? You can check your email for the failed reason and submit it again by clicking the link.Published on Apr 6, 2026Updated on Apr 9, 2026Why did my identity verification fail?
Note: You can refer to How do I get my individual account verified for specific requirements and check this link for more tips on verifying your selfie and ID. How to check the failed reason of identity verification? You can check your email for the failed reason and submit it again by clicking the link.Published on Aug 8, 2024Updated on Jan 2, 202641A beginner's guide to identity verification
Please contact customer support with your ID number if you are unsure about which account is connected to your ID. Once you register your ID with your account, you're responsible for remembering it. We can't retrieve your registered ID for you through the website if you forget it, so please ensure the information you submit is correct and that you keep a record of your ID details. Related articles: Why did my identity verification fail? How do I verify an individual account?Published on Sep 25, 2023Updated on Mar 25, 20266,457All you need to know about OKX Middle East Fintech FZE
Find out more on how to deposit and withdraw USD in the following articles: How do I deposit USD with international wire transfer as a UAE user? How do I withdraw USD with international wire transfer as a UAE user?How can I access derivatives and margin-related products? To access derivatives and margin-related products and services, you'll first be required to complete account verification.Published on Jul 24, 2025Updated on Mar 30, 202610BRC20 Trading and Inscription FAQ
How do I buy and sell BRC-20 tokens? You can refer to this article to learn more about how to buy and sell BRC20 tokens.6. What should I do if I have insufficient BTC tokens? You can refer to this article to learn more about how to manage assets when you have insufficient BTC tokens.7. How do I unlock Unspent Transaction Output (UTXO)?Published on Dec 20, 2023Updated on Mar 2, 2026817How do I set up a recurring buy plan?
How do I manage my recurring buy plan? You can manage your plan easily from your plan details. Go to the Activity page and you'll find Recurring buy option on top of the page. Select Recurring buy to view all the plans you've set up. From there, you can edit your plan and, if needed, you can pause, resume, or cancel your plan. How you access the management part of Recurring buy on Exchange mode How you access the management part of Recurring buy on Simple mode4.Published on Jan 23, 2025Updated on Dec 31, 202550How do I find my deposit address and tag/memo/comment?
Go to Deposit > Deposit crypto > switch address Switch to your desired addresses How do I add a new deposit address? On the deposit page, select Address > Add address Go to address book page to add new addressHow do I edit the name of a deposit address? On the deposit page, select Address > Edit > Edit the deposit address name Select the edit from the address book page to editHow do I change my deposit address?Published on Aug 22, 2023Updated on Apr 2, 202668,448How do I identify OKX official accounts?
You can refer to the How do I verify OKX accounts section to learn more about how to verify the link.DingTalk Go to the DingTalk page, copy the page link. Go to our channel verification to verify the page link. You can refer to the How do I verify OKX accounts section to learn more about how to verify the link.Tiktok Go to the Tiktok page, select the profile. Copy the link.Published on Aug 11, 2023Updated on Jan 26, 20265,364What's OKX Security Assistant?
When you receive a risk alert from OKX Security Assistant on a Windows device, it indicates that the current device environment may pose threats to your account and asset security.Why did I receive a risk alert from the OKX Security Assistant?Published on Jan 15, 2026Updated on Feb 13, 202615Copy traders FAQ
How do I choose a lead trader as a copy trader? Here you can view key data about each lead trader to help you decide whose trades you want to copy.Published on Sep 1, 2023Updated on Apr 6, 2026182Learn & Earn Campaign that is only for Turkish users event rules
This event is open to users in the Turkey region who hold Turkey ID documents You can learn about blockchain knowledge, understand OKX, complete the quiz, and have the opportunity to earn free tokens. Read the rules below to learn more.When does the event take place? The promotion starts on 24 October, 2023 (10:00 UTC+3) and ends on 14 November, 2023 (23:59 UTC+3).How do I participate? Read the provided learning materials to quickly understand OKX, and answer all the questions in the quiz.Published on Oct 24, 2023Updated on Feb 9, 202637Understanding the risks of using digital payment token services
Stay informed about regulatory protections and understand the risks before choosing a platform.Published on Jun 17, 2025Updated on Nov 17, 20252Unseen City Shirts - The Roses and The Bees - NFT FAQ
How do I create an OKX Web3 wallet? Creating a wallet is a simple and free process. Here is a video of how you can create one. Why do I need to use a wallet? A wallet is a safe place to store your digital collectibles. Each wallet holds a unique address that only you can access. You can connect your OKX Web3 or compatible wallet. How long do I have to claim my collectible? Each collectible is open for 72 hours.Published on Apr 19, 2024Updated on Sep 8, 202523